Website/ Shop error? - SSL issues.
Posted: Mon Aug 07, 2023 2:51 pm
Dear players,
Some of you reported this error with Trivia website
This is because we have issued a new SSL certificate for Trivia's item shop, to make sure the transactions are going trough https which is a secured domain, and not http.
This problem usually fixes by itself if you close the browser and open it again, however if you still have this problem the follow this steps.
- Open your windows search bar (or press on Windows Start and type), then type internet, a few options will popup, we need the Internet Option and click on it. You can acces this from Control Pannel > Internet Options aswell.
A new window will popup, click on Content tab then identify the Certificate options.
Click on Remove the SSL certificate button or the SSL reset button to reset the stored SSL certificate on your compter.
Check the image below for reference
That's all, it should work now!
Contact the support team if you still have problems!
Regards,
Okami
Some of you reported this error with Trivia website
This is because we have issued a new SSL certificate for Trivia's item shop, to make sure the transactions are going trough https which is a secured domain, and not http.
This problem usually fixes by itself if you close the browser and open it again, however if you still have this problem the follow this steps.
- Open your windows search bar (or press on Windows Start and type), then type internet, a few options will popup, we need the Internet Option and click on it. You can acces this from Control Pannel > Internet Options aswell.
A new window will popup, click on Content tab then identify the Certificate options.
Click on Remove the SSL certificate button or the SSL reset button to reset the stored SSL certificate on your compter.
Check the image below for reference
That's all, it should work now!
Contact the support team if you still have problems!
Regards,
Okami